TERMS OF SALES
ARTICLE 1: SCOPE
These general terms and conditions of sale apply to all sales concluded through the VesteChauffante website
ARTICLE 2: ORDERS
Automatic recording systems are considered as evidence of the nature and content of the order. VesteChauffante confirms the acceptance of the order to the customer at the email address provided by them. The sale will be concluded from the validation by VesteChauffante of the payment of the order, that is to say from the date of payment validation for orders paid online by credit card or from the date of receipt of payment by check. VesteChauffante reserves the right in any case to refuse or cancel any order from a customer with whom there is a dispute regarding the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time the customer consults the site remains dependent on the stock status at Heated Jacket and of course at the suppliers.
To create our showcase and sales catalog, we work with databases, enriched based on information provided by our suppliers. This database contains more than one hundred items; not all are stored in our inventory, and our offer is therefore subject to the availability of items from the suppliers.
Only the definitive discontinuation of an item by our suppliers leads to its removal from our sales offer. In other cases, a new order within a certain timeframe remains possible.
When a product ordered is unavailable, the customer is informed by email or on the invoice of the products shipped in the case of an order with multiple items.
Order delivery deadline: at the time of placing the order and on the order acknowledgment, a delivery time is communicated to customers. It is calculated by adding the availability time of the longest product to the transit time of the transport mode selected by the customer.
From placing the order to its shipment, the customer has the possibility to cancel their order.
Particularities:
Pre-order items: upcoming items are offered on the site Heated Jacket on Pre-order. This reservation is made with an indicated release date announced by the publisher at the time the reservation phase opens. This release date can be changed at any time by the publisher, who is solely responsible for marketing their product.
In any case, VesteChauffante strives, from the official sale date, to ship items to customers who have reserved, up to the stock provided by the publisher for the release day.
ARTICLE 4: PRICE
The prices indicated in euros are considered net, excluding shipping costs. This price includes the price of the products, handling, packaging, and product preservation fees. They are subject to change at any time without notice, knowing that items will be billed based on the rate in effect at the time the order is recorded. All orders are billed in euros and payable in euros. Any customs duties or local taxes remain the responsibility of the recipient.
ARTICLE 5 : SHIPPING COSTS
Shipping costs include a contribution to preparation, packaging, and postage fees. Please remember to combine all your items into a single order. We will not be able to combine two separate orders, and shipping costs will be charged for each one.
ARTICLE 6 : PAYMENT
You have several payment methods offering maximum security guarantees. You can pay:
- By credit or private card (Visa card, Eurocard/Mastercard) either directly on the website, in the payment form offered during the ordering process (secure entry via SSL encryption), by entering the card type, your card number without spaces between the digits, the control number (located on the back of your card), as well as the expiration date.
- By Paypal Payment
You have different payment methods available and can even benefit from payment facilities by credit card.
Payment is made optionally on the secure banking servers of our partners. This means that no banking information concerning you passes through the site Warm Jacket
Payment by credit card is therefore perfectly secure; your order will be recorded and confirmed as soon as the payment is accepted by the bank.
ARTICLE 7: DELIVERY
We deliver to your home or to a pickup point. The delivery time includes the time to prepare the package plus the transit time. VesteChauffante ships worldwide. The buyer is notified by emails of the different stages of their order tracking: preparation and delivery.
The delivery time includes the preparation time and the delivery provided by our carrier. The announced delivery time of 10 to 20 days is valid from the buyer's receipt of the order delivery email. The delivery time (announced by the carrier) does not in any way commit La Vertex™ to a longer period.
ARTICLE 8: WARRANTY - RETURNS - REFUNDS - WITHDRAWAL
The articles provided by Heated Jackets are new and guaranteed against any defect. They are identical to those from traditional retail and come from all referenced publishers and suppliers.
If an item is defective or non-compliant, the buyer has 15 business days from the receipt of the items to request an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday, or a public holiday or non-working day, it is extended until the next business day.
The customer must return the new or unused items in their entirety and in their original, intact packaging, accompanied by all possible accessories, user manuals, and documentation (imperatively in their original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to contact@veste-chauffante.com (description and attached photos).
In case of exercising the right of withdrawal, VesteChauffante is obligated to refund the amounts paid by the customer, without fees, except for return shipping costs. The refund is due within a maximum of 14 business days from the date of receipt of the returned package(s).
Return shipping costs will then be your responsibility.
In case of a refund, we guarantee that it will be processed within 14 days or less following the date of receipt of the returned package. No cash on delivery shipments will be accepted, regardless of the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the buyer will only take place after full payment of the price by the latter, regardless of the delivery date of the said products. However, the transfer of the risks of loss and deterioration of the products will occur upon delivery and receipt of the said products by the buyer.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
VesteChauffante is the producer and owner of all or part of the databases comprising this site. By accessing this site, the client acknowledges that the data it contains is legally protected, and specifically prohibits extracting, reusing, storing, reproducing, representing, or retaining, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases featured on the site accessed.
ARTICLE 11 : RESPONSIBILITY
The product descriptions present in the databases of Heated Jackets were seized based on information provided by the publishers. VesteChauffante is not responsible for the content of the works and cannot be held liable to the purchaser. The responsibility of VesteChauffante cannot be claimed in the event of a force majeure (strike, flood, fire...).
The products offered comply with French law. VesteChauffante declines all responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, prohibition of a title or an author...). VesteChauffante is not responsible for the content of websites to which hyperlinks may refer from its own site.
ARTICLE 12 : APPLICABLE LAW
All the clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to therein, shall be subject to French law.
ARTICLE 13: ACCEPTANCE BYTHE BUYER
These general terms and conditions of sale as well as the prices are expressly agreed and accepted by the buyer, who declares and acknowledges having full knowledge of them, and therefore waives the right to invoke any contradictory document, including their own general terms and conditions of purchase, the act of purchase implying acceptance of these general terms and conditions of sale.
These terms may be modified at any time without notice by Warm Jacket.
Updated on November 19, 2023.
